AIGBOGUN JOSEPH OSE

Results-Driven Operations & Facility Management Professional

Karu, NG.

About

Highly accomplished Business Administration graduate with over 4 years of progressive experience in Facility Management, Operations, and Logistics, consistently delivering operational excellence and uninterrupted service. Proven expertise in overseeing commercial infrastructure, managing complex power and utility systems, and optimizing administrative workflows. Adept at vendor contract negotiation, team leadership, and ensuring stringent safety compliance to drive significant efficiency gains and service delivery improvements.

Work

RUCH Snails Restaurant & Pastries

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Facility Manager

Benin City, Edo State, Nigeria

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Summary

Managed daily facility operations, maintenance, and safety compliance for a premier fine-dining establishment, ensuring seamless service delivery and operational continuity.

Highlights

Directed daily facility operations, maintenance schedules, and safety compliance for a premier fine-dining establishment, achieving zero operational downtime during critical business hours.

Implemented preventative maintenance routines for site utilities, heavy kitchen equipment, and power generation systems, significantly minimizing unexpected equipment failures and extending asset lifespan.

Managed vendor relationships and contractor agreements, successfully negotiating service rates and supervising third-party technicians to ensure projects were completed within budget and maintained high-quality standards.

Coordinated staff schedules and cross-functional administrative duties across front-of-house and back-of-house teams, enhancing service productivity and ensuring 100% HSE adherence.

Affluence Victoria Hotel

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Facility Manager

Ekpoma, Edo State, Nigeria

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Summary

Directed comprehensive maintenance and facility operations for a luxury hotel, ensuring uninterrupted service delivery and upholding high accommodation standards.

Highlights

Directed comprehensive maintenance of all hotel systems (Electrical, Plumbing, HVAC) across guest areas and infrastructure, ensuring uninterrupted service delivery for a high-end clientele.

Supervised daily operations of high-capacity diesel generators, ensuring consistent power supply and minimizing energy disruptions.

Partnered with Housekeeping and Guest Services to uphold luxury accommodation standards, consistently resolving technical maintenance requests within a 15-minute response window, enhancing guest satisfaction.

Administered contractor relationships for facility upgrades and structural repairs, ensuring all deliverables met exact quality specifications and budgetary limits, optimizing project expenditures.

JUMIA

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Sales Consultant Delivery Agent/Logistics

, , Nigeria

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Summary

Facilitated client orders and ensured efficient, on-time delivery while managing daily cash reconciliations for a leading e-commerce platform.

Highlights

Processed and managed client orders efficiently, ensuring accurate fulfillment and high customer satisfaction.

Prepared daily cash balance reports, maintaining financial accuracy and contributing to transparent record-keeping.

Achieved impeccable on-time delivery rates for all orders, significantly contributing to customer loyalty and operational efficiency.

Education

Ambrose Alli University

Ekpoma, Edo State, Nigeria
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B.Sc. Business Administration Grade:

Asoro Grammar School

Benin City, Edo State, Nigeria
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SSCE Senior Secondary School Certificate Grade:

Languages

English

Skills

Facility & Utility Management

Power Systems & Generator Oversight, Electrical & Plumbing Diagnostics, Preventative Maintenance Protocols.

Operations & Administration

Vendor Contract Management, Inventory Control, Staff Scheduling, Cash Reconciliation, Regulatory & HSE Compliance.

Technical & Digital Skills

MS Office, MS Excel, Python (Foundational).

Interpersonal Skills

Operational Problem-Solving, Team Leadership, Cross-Departmental Coordination, Time Management.

References

Mr. Akhimien P. G.

Head of Operations, Royale Maverick Integrated Services, Ekpoma, Tel: 07033810880, 08112063979

Bishop Victor Otabor

Head Pastor, World Changers Nation, Ekpoma, Edo State, Tel: 08162011557